YOUR INFORMATION
Privacy
Policy.
This policy explains how McCon Industries, LLC handles information when you visit McConIn.com, contact us about a project, or use services linked or embedded on our website.
1. Scope
This Privacy Policy applies to McConIn.com and information that you provide to McCon Industries, LLC (“McCon,” “we,” “us,” or “our”) through website-linked email, telephone calls, text messages, and related project communications. It does not govern websites, applications, or services operated by other companies.
2. Information we collect
Information you provide
When you contact us, request information, discuss a project, or become a customer, you may provide:
- Your name, email address, telephone number, and preferred contact method.
- A property address or general project location.
- Project details, service needs, budget, timing, measurements, photos, documents, and other information you choose to share.
- Records of our communications, estimates, agreements, payments, and services.
Information processed automatically
When you visit the website, our hosting and technical service providers may process information such as your IP address, browser and device type, requested pages, referring page, and date and time of access. This information may be used to deliver the website, maintain security, diagnose technical issues, and understand general website performance.
3. How we use information
We may use information to:
- Respond to inquiries and schedule consultations.
- Evaluate, estimate, plan, perform, and support projects.
- Communicate about availability, appointments, contracts, payments, warranties, or service issues.
- Operate, secure, maintain, and improve the website and our business.
- Keep appropriate business and legal records, prevent fraud, and comply with applicable law.
4. When information may be shared
McCon does not sell personal information collected through this website. We may share information only as reasonably necessary:
- With service providers that support hosting, communications, scheduling, accounting, payments, project operations, or business administration.
- With suppliers, subcontractors, licensed professionals, inspectors, or other project participants when needed for requested work.
- To comply with law, legal process, safety requirements, or requests from government authorities.
- To protect our rights, customers, employees, property, or business, or in connection with a business reorganization or transfer.
5. Hearth financing services
Our financing page contains a calculator supplied by Hearth and links to Hearth’s financing platform. When you interact with Hearth’s tools or leave our website for Hearth, Hearth and participating lenders may collect information under their own terms and privacy practices.
Financial application information—including Social Security numbers, income, bank details, credit information, and lender application data—is submitted directly to Hearth or participating lenders and is not collected or stored by McCon through this website unless you separately choose to send information to us. Review Hearth’s Privacy Policy before providing financial information.
6. Cookies and third-party technology
McCon does not currently use its own advertising or behavioral-tracking cookies on this website. Third-party services used to host or display website features—including Google Fonts and Hearth’s embedded financing tools—may receive technical information and may use cookies or similar technology according to their own policies and settings. Your browser may allow you to block or delete cookies, although doing so can affect certain features.
7. Data retention and security
We retain information for as long as reasonably needed to respond to you, provide services, maintain business and project records, resolve disputes, enforce agreements, and meet legal, tax, insurance, and safety obligations. We use reasonable administrative, technical, and physical safeguards appropriate to the information we maintain. No method of transmission or storage can be guaranteed to be completely secure.
8. Your choices
You may ask us to review, correct, or delete personal information you previously provided, subject to legal, contractual, safety, insurance, recordkeeping, and legitimate business requirements. You may also ask us to stop nonessential promotional communications. Send requests to contact@mcconin.com. We may need to verify your identity before completing a request.
9. Children’s privacy
This website is intended for adults seeking home-improvement and property services. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.
MCCON INDUSTRIES SMS PROGRAM
10. SMS Terms & Conditions
These SMS Terms & Conditions apply when you provide a mobile telephone number and agree to receive text messages from McCon Industries, LLC, or when you initiate a text-message conversation with us.
Program and message types
McCon may send conversational and service-related messages concerning your inquiry or project. Messages may include responses to requests, consultation and appointment scheduling, appointment reminders, estimate follow-up, project updates, material or access coordination, payment or service notices, and customer-support communications. Promotional offers will be sent only when you have separately agreed to receive them.
Consent
By opting in, you authorize McCon and its messaging service providers to send text messages to the mobile number you supplied, including messages sent using automated technology when applicable. Consent to receive promotional text messages is not a condition of purchasing goods or services. You represent that you are at least 18 years old and are the subscriber or customary user of the mobile number provided.
Message frequency and charges
Message frequency varies based on your inquiry, appointments, project activity, and communication preferences. Message and data rates may apply according to your mobile plan. Mobile carriers are not liable for delayed or undelivered messages, and delivery is not guaranteed.
How to opt out
Reply STOP to any McCon text message to unsubscribe. You may receive one final message confirming your opt-out. We will not send additional SMS messages unless you later initiate another conversation or provide renewed consent where required. Other recognized opt-out words may include END, CANCEL, UNSUBSCRIBE, or QUIT.
Help
Reply HELP for assistance, call 833-McCon-In (833-622-6646), or email contact@mcconin.com. Do not use text messaging for emergencies.
Mobile-information privacy
McCon does not sell or rent your mobile number or SMS opt-in information. Mobile information and consent records will not be shared with third parties or affiliates for their own marketing or promotional purposes. We may share limited information with service providers solely to operate, deliver, secure, and support our messaging program, or when required by law. The information-handling practices described elsewhere in this Privacy Policy also apply.
Your responsibilities
You agree to provide an accurate mobile number and to notify us if the number changes or is reassigned. You are responsible for charges imposed by your carrier and for reviewing your mobile plan.
11. Changes to this policy and SMS terms
We may update this policy as our website, services, or legal obligations change. The “Last updated” date will identify the current version. Material changes may also be highlighted on the website when appropriate.
12. Contact us
McCon Industries, LLC
Email: contact@mcconin.com
Telephone: 833-McCon-In
Service area: New York City and Westchester County, New York